Blank Screen or Slow Performance
Basic fixes for blank screens, pages that won't load, or sluggish performance.
【Basic fixes to try first】
- 1.Reload the page (browser refresh).
- 2.Clear your browser cache, or reopen in a private/incognito window.
- 3.Try a different browser (latest Chrome/Edge/Safari).
- 4.Temporarily disable extensions (e.g., ad blockers).
【Check your connection】
· Make sure Wi-Fi/network is stable. If a corporate network restriction is the cause, ask IT.
【On a smartphone】
· Reload the page in your browser. If it persists, clear the browser cache and open WorkVell again.
【Possible temporary outage】
If many pages won't load, it may be a temporary system issue. Try again later, or contact your administrator or support.
【If an error code appears】
Note the error code shown on screen and share it with support — it speeds up resolution.
Example
Reload → clear cache/incognito → another browser → still failing? contact support.
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