Find Help When You're Stuck (Search & Support)
How to search this support site for how-to answers, and how to contact support if you're still stuck.
【Search for how-to answers】
- 1.Type keywords into the search bar at the top of the support site (e.g., "punch", "paid leave request", "expense").
- 2.Suggestions appear as you type — pick the closest one to open the article.
- 3.You can filter results by audience (All / Employees / Admin & Staff) to find articles that match your role.
【Browse by category】
You can also browse from the top-page categories (Attendance, Payroll, How-To, etc.). "How-To & Getting Started" collects step-by-step guides.
【AI support assistant】
Use the chat icon to type a question and get relevant articles suggested.
【Still stuck?】
Rate an article with "Helpful / Not helpful" at the bottom. If it doesn't solve your issue, contact your internal administrator or the WorkVell support desk.
Example
Type keywords → filter by audience → resolve via article, or contact support.
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