HR & Org

Causes and fixes when completing a lesson (e.g. after passing the quiz) shows an error screen or a reference code.

How to create courses with lessons and quizzes in WorkVell's built-in LMS and assign them to employees.

How to view training history and download completion certificates.

Enroll in and complete assigned eLearning courses to receive a completion certificate.

Log attendance at external seminars and training programs, including expense reimbursement.

Assign mandatory courses to specific roles or all employees, set deadlines, and monitor completion rates.

Apply for external seminars and certifications, get approval, and link to expense reimbursement after completion.

WorkVell lets HR track external training attendance, expenses, and outcomes — and manage training budgets and reimbursement flows.

Browse and complete assigned or optional e-learning courses in the learning portal.

Set up automatic reminders for certification and license expiry dates.

How to register employee skills and track certification expiry dates in WorkVell.

How to track employee training completion and maintain records.

How to create e-learning content directly within WorkVell.

How to design and distribute training programs to target employees.

How to manage mandatory compliance training like anti-harassment and information security.

How employees access and complete e-learning courses in WorkVell.

How admins create training content and distribute it to employees.

How to design and track OJT (on-the-job training) programs in WorkVell.

How to request approval for external training and claim expenses.

How to create and manage skill maps to visualize team capabilities.

How to manage employee support for professional certification.

Manage document distribution, collection, and approval in one place. Admins send requests; employees submit or acknowledge electronically.

Before sending requests, set up categories and document types, including approval flow and e-signature requirements.

Send document requests by selecting target employees, document type, and due date. Bulk sending to multiple employees is supported.

When an employee submits a document, its status becomes 'Submitted.' Admins review the content, then approve or reject.

When an admin sends a document request, you receive a notification. Check your inbox, acknowledge distributed documents, or upload and submit collected documents.

Three e-sign levels are available per document type. Use 'evidence' for legally significant documents, 'ack' for simple read-confirmation.

How admins create document templates for distribution and collection.

How to distribute documents to large groups and filter recipients.

How to execute documents like employment contracts using electronic signatures.

How to add approval steps to document submission workflows.

How to structure document categories for clarity and usability.

How to manage document versions for regularly revised policies like work rules.

How to collect onboarding documents digitally with e-signature support.

Checklist for creating, delivering, and collecting documents during employee offboarding.

Key requirements for hiring foreign nationals: visa status and notification duties.

Summary of major residence statuses and their work restrictions.

How to configure alerts for upcoming residence status expiry dates.

Tax and social insurance considerations when calculating pay for foreign nationals.

Key management points specific to technical intern trainees.

Procedures and management requirements for hiring specified skilled workers.

Income tax withholding rules for foreign nationals based on residency status.

Employment management for foreign care worker and nurse candidates under EPA.

How to provide language support for foreign employees in WorkVell.

Prohibited practices when employing foreign nationals.

Employer obligations for workers holding the Specified Skills (Tokutei Ginou) visa.

Requirements and procedures for transitioning from technical intern training to specified skills status.

How to manage visa expiry dates and configure renewal alerts.

Employment notification requirements and work authorization scope by visa type for foreign workers.

How the 2024 reform abolishing the Technical Intern Training system affects employees and what replaces it.

What My Number is and how it is used in HR and payroll.

How to securely collect My Numbers from employees with proper identity verification.

Required security measures for handling My Number information.

How to properly dispose of My Number data when no longer needed.

Permitted purposes for using My Number data and what is prohibited.

What to do when an employee does not provide their My Number.

Rules for including My Number on withholding tax certificates.

Security requirements for storing My Number data in cloud services.

How to dispose of unnecessary My Number data and maintain disposal records.

My Number card digital certificate renewal procedures and expiry.

Overview of metrics available in the WorkVell HR analytics dashboard.

How turnover and retention rates are calculated and used in WorkVell reports.

Using people analytics to identify overwork patterns by department and individual.

How to visualize and analyze personnel costs for management decisions.

How to create custom reports for metrics not in the standard dashboard.

How to calculate and analyze employee turnover rates.

How to use attendance data for HR statistical analysis.

How to configure HR KPI dashboards for tracking key metrics.

How to analyze recruitment costs including job boards, agencies, and interview time.

Analyzing skill distribution, experience, age, and tenure for HR portfolio management.

How to benchmark your company's salary levels against industry and role standards.

Analyzing which recruitment channels deliver the best cost-per-hire and quality.

How to estimate the full cost of employee turnover including recruiting, training, and lost productivity.

How to identify and develop succession candidates for key roles in WorkVell.

An admin feature that centralizes talent insights: Flight Risk, Succession Planning, and ONA (Organizational Network Analysis).

Records how likely an employee is to leave soon, as a 0–100% score and a level (low / medium / high / critical).

Plan ahead for key roles by recording successor candidates and their readiness to step in.

Records who works with whom, and how, on a monthly basis to visualize collaboration in the organization.

WorkVell uses three distinct concepts: system roles, job titles, and permission levels. Learn how they differ.

WorkVell manages access through 4 permission levels: System Admin, HR Admin, Manager, and Employee.

Structure your organization (HQ → division → department → team) in WorkVell.

Create custom roles with granular permissions and assign them to employees.

How positions define rank, grade, pay range, and authority, and how to use the position list.

Assign employees to multiple departments or roles simultaneously with workload split.

Meaning and tips for each field on the new-position form: level, grade, job family, ISCO/FLSA, pay, approval authority, requirements.

How to set who can approve each request type. Delegate approval is in preparation.

How to define company-specific job titles and link them to permissions, pay scales, and review templates.

Create a structured skills taxonomy and track each employee's skills and proficiency levels.

Visualize employee skills to support development planning, hiring decisions, and role assignments.

Log department and role changes, and view full employment history (transfer log) for each employee.

Explains the difference between roles (permission levels) and positions (job titles) in WorkVell.

How role levels work in WorkVell and what values to assign.

Explanation of position management fields including grade, level, code, and job family.

All the HR tasks to complete in the first day and first week for a new hire, from social insurance enrollment to WorkVell account setup.

Browse the org chart to see teams and departments, and submit an internal transfer request.

How to create teams and set access permissions for team members in WorkVell.

How to register employee benefits and manage distribution in WorkVell.

Request a new employee badge or submit a return request when leaving the company.

How to delegate specific admin functions to department heads and team leaders.

Steps to update WorkVell configuration during departmental reorganization.

Procedures for merging or dissolving departments during organizational restructuring.

How to plan and manage department headcount quotas and actuals.

How to create and electronically distribute transfer order documents.

WorkVell's performance review follows 4 steps: goal-setting → mid-term check-in → final evaluation → feedback session.

Automatically propose salary raises based on evaluation outcomes using grade-based raise tables.

Set individual, team, and company OKR or MBO goals and track progress each quarter.

Align evaluation standards across departments and enforce rating distribution limits.

How to set up and run a 360-degree review that collects feedback from managers, peers, and direct reports.

How to set and track individual and team goals using WorkVell's OKR/MBO module.

Design and run a 360-degree feedback process where peers, direct reports, and managers all provide ratings.

Run goal-setting and end-of-period performance evaluations through WorkVell from target input to final score.

Use WorkVell to prepare agendas, record notes, and track follow-up actions for evaluation feedback meetings.

How to set up and run 360-degree feedback assessments in WorkVell.

How to set up career goals and individual development plans in WorkVell.

How to identify and develop successor candidates for key positions in WorkVell.

The MBO cycle from goal setting through evaluation and feedback.

How to design and configure competency-based evaluations in WorkVell.

How to conduct 360-degree feedback from multiple raters.

Designing a grade system and processing promotions and demotions in WorkVell.

How to record performance review conversations and agreements in WorkVell.

How to design evaluation rating scales with clear behavioral descriptions.

Key practices for running effective post-evaluation feedback interviews.

How to set, track, and manage OKRs in WorkVell.

How to use the MBO (Management by Objectives) goal-setting and review cycle.

How to modify goals during the evaluation period and get manager approval.

How to integrate competency-based criteria into performance evaluations.

How to set up real-time continuous feedback loops outside the formal review cycle.

How to design a job grading system and register grade definitions in WorkVell.

The approval workflow for salary increases and decreases, from decision to payroll update.

How to operate WorkVell as the single source of truth (SSOT) for all HR data.

WorkVell lets managers and employees record 1-on-1 meeting notes, track action items, and review history over time.

OKR (Objectives and Key Results) and MBO (Management by Objectives) are both goal management frameworks — but they differ in purpose, cadence, and how they connect to pay.

Set a hire or termination date and WorkVell automatically activates or deactivates the account.

How employees and admins update personal information, and how to audit the change history.

Automatically assign onboarding task lists to new hires to ensure no step is missed.

How to register employee certifications and licenses, track expiry dates, and set renewal alerts.

A step-by-step checklist for HR to set up a new employee in WorkVell: from creating the employee profile to granting system access and setting up their first payroll.

Process the return from maternity/paternity leave and configure reduced working hours if applicable.

Apply for and approve personnel transfers including department moves, promotions, and relocations.

Track all exit tasks across HR, IT, and admin teams using an automated offboarding checklist.

Manage full-time, contract, part-time, and other employment types with different settings.

Track approaching contract expirations and process renewals or terminations.

Configure probationary terms for new hires and process the formal employment conversion.

How to manage commuter pass renewal timing and commuting allowance updates.

Apply for special paid leave for events like marriage, bereavement, or a spouse giving birth.

How to create job postings and manage applicants in WorkVell Recruitment.

How to set up and manage the onboarding process for new employees in WorkVell.

How to create employment contracts and collect electronic signatures in WorkVell.

How to manage employee resignation and offboarding in WorkVell.

When an employee resigns, HR must complete a series of steps in WorkVell — from setting the resignation date to revoking system access and processing final pay.

Managing offer holder follow-up from acceptance to start date using WorkVell.

Checklist of items to complete during new employee orientation on day one.

Procedures for internal personnel transfers and department changes.

Complete checklist of HR tasks when an employee resigns.

Mandatory retirement at 60 and obligation to continue employment until 65.

How to manage retirement benefit programs in WorkVell.

How to manage condolence and congratulatory payments for life events.

How to manage a points-based welfare program (cafeteria plan).

How to configure and manage payroll deductions for employee stock plans and savings programs.

Labor hour regulations exemptions for executives and managers.

Legal requirements and documentation for mandatory harassment prevention training.

How to configure short-time work arrangements for employees with children under 3.

How to manage payment of celebration and condolence allowances for life events.

How to design programs and use WorkVell to increase paternity leave uptake.

How to design a cafeteria plan that lets employees choose their benefits.

How to evaluate mid-career hires at the end of their probation period.

How to manage employee side jobs with a reporting system and work rule compliance.

Procedures for conducting medical interviews with high-stress employees after a stress check.

Legal requirements and WorkVell setup for post-retirement re-employment programs.

How to support employees needing long-term treatment while maintaining employment.

Payroll and social insurance procedures when an employee dies while still employed.

How to establish and manage an Employee Stock Ownership Plan (ESOP) and link it to WorkVell payroll.

WorkVell helps HR teams record residence permit types, expiry dates, and receive alerts when permits are nearing expiration.

Stress checks are mandatory for companies with 50 or more employees. Learn how to use results appropriately.

How to conduct the mandatory annual stress check required for workplaces with 50+ employees.

How to log health checkup results and manage any work restrictions resulting from the examination.

Identify employees who must be offered occupational health interviews and record interview results.

Analyze stress check results at department level and use the findings to improve workplace conditions.

Access your personal stress check (ストレスチェック) results and request a doctor consultation if needed.

How to plan annual health checkups and record results in WorkVell.

Book your annual company health checkup through the employee portal or linked scheduling system.

How to implement the legally required stress check program in WorkVell.

How to record HACCP food safety management data in WorkVell.

How to track diversity and inclusion metrics in WorkVell.

Being flagged as high-stress doesn't lead to dismissal or disadvantage. A physician consultation is voluntary but recommended.

Annual periodic health checkups are legally required. Specific checkups (metabolic syndrome) apply to ages 40–74.

Who requires occupational physician consultations and how to arrange them.

Using WorkVell to support health and productivity management certification.

Supporting employees returning from long-term mental health leave.

Managing smoking cessation and wellness programs through WorkVell.

How to plan annual health checkups and encourage employees to attend.

How to implement workplace mental health programs using the three-tier prevention model.

How to coordinate with occupational physicians in workplaces with 50+ employees.

How to leverage industrial counselors and EAP services for employee mental health support.

Health monitoring approaches for employees on flextime or discretionary work systems.