Auto-Generated Shift Has Issues
What to check when the WorkVell shift auto-generation does not produce expected results.
Auto-Generated Shift Has Issues
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What to check when the WorkVell shift auto-generation does not produce expected results.
Auto-Generated Shift Has Issues
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Page Not Loading or Showing an Error
Try these steps when WorkVell shows an error page or blank screen.
Notifications Not Arriving
Check these settings if WorkVell in-app or email notifications aren't reaching you.
Fixing Garbled Text When Opening CSV in Excel
WorkVell exports CSVs in UTF-8, which can cause garbled text in Excel. Here's how to fix it.
Troubleshooting Incorrect Payroll Amounts
Check these items when calculated pay doesn't match expectations.
Shift visible to admin but not to employees
What to check when employees cannot see their published shift.
Payroll calculation amount differs from expected
How to investigate discrepancies in payroll calculation results.
Shift not saving or displaying correctly
If a shift is not saving or showing after creation, follow these steps.
Forgotten Password and Login Issues
What to do when you can't log in to WorkVell, including password reset steps and account unlock instructions.
Timesheet totals do not match expected values
How to investigate and fix incorrect timesheet totals.
Troubleshooting SSO Login Issues
Fix common Single Sign-On errors when logging into WorkVell with Google or Microsoft accounts.