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Document Requests·Support CodeDOC-006

E-Signature & Acknowledgment Levels

Three e-sign levels are available per document type. Use 'evidence' for legally significant documents, 'ack' for simple read-confirmation.

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■ ack (acknowledgment only)1- Records the date/time when the employee clicks "Acknowledge"1- Lightest option; suitable for distributing work rules or notices1- Recorded: user ID + timestamp

■ evidence (evidence signature)1- Records: timestamp, IP address, user agent, session ID1- Content hash verifies the document hasn't been altered1- Suitable for legally significant scenarios (e.g., employment contract amendments, consent forms)

■ external (external e-sign)1- Integration with external services (DocuSign, CloudSign, etc.)1- Uses the legal validity of the external platform1- Setup: Admin settings → Integrations

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1- Work rules, notices, training confirmation → ack1- Contract amendments, personal data consent → evidence1- Digital bookkeeping law compliance, high-assurance ID → external

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Admins can view acknowledgment records (date, IP, etc.) in the request detail view.

CSV export is available for audit purposes.

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1- Evidence-level signing does not guarantee legal enforceability in court1- For legally binding contracts, consult with legal counsel

Example

Personal data consent form → set e-sign level to 'evidence' → employee confirms with IP/timestamp logged → export for audit

e-signelectronic signatureacknowledgmentevidence signaturetimestampIP address

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