Submitting a punch correction request

[What this is]

If you forgot to clock out, a time is wrong, or a break was not recorded, you can submit a request to correct your own attendance record. Once approved, the correction is applied to your attendance data.

[Where to submit]

• On the attendance page (Dashboard > Attendance), days with a missing clock-out are marked "No clock-out" in red under "Recent attendance". Use "Request a correction" on that row to open the form with the date filled in.
• You can also use "Request a correction" next to the "Recent attendance" heading and pick the date yourself.

[How to submit]

1. 1.Pick the date. The current record for that day (clock in / clock out / breaks) is shown.
2. 2.Fill in only what you want changed. Fields left blank are not changed.
3. 3.To fix breaks, use "Add a break". If you enter any break, that day's breaks are replaced by what you enter.
4. 4.Enter a reason (required). Write something the approver can act on, e.g. "I forgot to clock out".
5. 5.Press "Submit request". The approver is notified.

[Days with no punches at all]

You can also request a correction for a day where you forgot to clock in entirely. In that case a clock-in time is required.

[After submitting]

• Track the state under "My requests" (Pending / Approved / Rejected / Cancelled).
• While pending, you can withdraw it with "Withdraw request".
• You are notified when it is approved or rejected. If rejected, the reason appears in your history.
• Only one request per date can be pending at a time. To change it, withdraw it and submit again.

[When you cannot submit]

• Payslips for that month have already been issued: changing attendance would conflict with payroll, so requests are blocked. The form tells you this. Contact an administrator.
• Future dates cannot be requested.
• A request for the same date is already pending.

[Fixing today's punches]

For today — for example if you clocked out but it was actually a break — you can correct it directly from the attendance page near the punch button, with no request needed. Correction requests are mainly for past days.