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Document Requests·Support CodeDOC-002 For Admins & HR Staff

Admin: Setting Up Document Categories & Types

Before sending requests, set up categories and document types, including approval flow and e-signature requirements.

1

Categories group documents by direction: Distribute, Collect, or Both.

Examples:1- Onboarding documents (Collect)1- Company policies & notices (Distribute)1- Year-end tax adjustments (Collect)

1

A more specific classification within a category. Each type can define:

1- Name & direction1- Approval mode:

  none: no approval needed (distribute/acknowledge only)

  simple: approved by the approvers named on the request

  workflow: multi-step approval (in preparation — please use "simple" for now)1- E-sign level:

  ack: acknowledgment only ("read" record)

  evidence: evidence signature (IP, timestamp recorded)

  external: integration with external e-sign service1- Sensitive flag: only designated admins can view1- Allow employee upload: uncheck to restrict uploads to admins1- Max file size & allowed file types1- Retention period (months)

1

  1. 1.Admin menu → Document Management
  2. 2."Add category" → select direction
  3. 3.Click "Add document type" under the new category
  4. 4.Configure each setting and save

Example

Create 'Onboarding (Collect)' category → add 'Employment Contract' type (approval: simple, e-sign: evidence)

document typecategory setupapproval modee-signadmin settings

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