FAQ & Important Notes·Support CodeTRIP-008

Supported Regions, Languages & Currencies

WorkVell Trip supports 5 languages and multiple currencies. Hotel search currently covers properties worldwide.

【Supported Languages】

WorkVell Trip supports the following languages:

・Japanese (ja-JP)

・English — United States (en-US)

・English — Singapore (en-SG)

・Korean (ko-KR)

・Traditional Chinese — Taiwan (zh-TW)

You can change the language from the language switcher in the upper right of the screen.

【Supported Currencies】

・Japanese Yen (JPY)

・US Dollar (USD)

・Singapore Dollar (SGD)

・Korean Won (KRW)

・New Taiwan Dollar (TWD)

※ The display currency is automatically selected based on your language/region settings.

【Searchable Regions】

Through our partner system (LiteAPI), you can search hotels worldwide. However, availability data may not be retrievable for certain regions or properties.

languagecurrencyregionJPYUSDKRWsupported

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Pricing, Cancellations & Refunds (Outside WorkVell Trip Support Scope)

Price changes, cancellations, and refunds are handled by the accommodation or airline. WorkVell Trip does not process these requests.

Post-Booking Issues & Errors (Contacting Your Accommodation)

For issues after booking such as check-in problems or discrepancies, contact the accommodation directly.

No Results or Few Results When Searching

Check your destination, dates, and browser. The number of results depends on inventory from our partner system.

Cannot Log In to WorkVell Trip / Account Help

WorkVell Trip uses your WorkVell account. If you cannot log in, use WorkVell's password reset.

Supported Regions, Languages & Currencies

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