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Document Requests·Support CodeDOC-004 For Admins & HR Staff

Admin: Reviewing, Approving & Rejecting Submissions

When an employee submits a document, its status becomes 'Submitted.' Admins review the content, then approve or reject.

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  1. 1.Admin menu → Document Management (Admin)
  2. 2.Find requests with status "Submitted" or "Under Review"
  3. 3.Click the row to open details
  4. 4.Download and review the submitted file
  5. 5.Click "Approve" if the content is acceptable

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  1. 1.Click "Reject" in the detail view
  2. 2.Enter a rejection reason as a comment
  3. 3.The employee receives a rejection notification and can resubmit

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Filter by "Submitted" or "Under Review" to quickly find pending items.

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If the document type is marked "Sensitive," only designated admins can view the submission (see: Document Management → Sensitive Records).

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Approved requests cannot be rejected again. Contact support if an approval was made in error.

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Requests automatically move to "Archived" after a set period following approval or rejection.

Example

Review submitted employment contract → signature field is blank → reject with comment 'Please sign and resubmit'

approverejectreviewsubmission reviewadmin approval

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