Expenses & Travel·Support CodeGEN-189 For Employees

Setting Up WorkVell After Changing Smartphones (Mobile App in Development)

The dedicated mobile app is in development. Here is what to reconfigure in WorkVell after switching to a new smartphone.

[Current status]

The dedicated WorkVell mobile app (iOS / Android) is still in development,

so there is no app to reinstall when you change phones.

[Steps after changing phones]

1.Open your company's WorkVell URL (e.g., app.workvell.com) in the new phone's browser

→ With your email address and password

→ Or through SSO if your company has it configured

If you used an authenticator app (e.g., Google Authenticator):

→ Save your backup codes from the old device first, or

→ Ask your admin to reset MFA, then set it up again on the new device

→ Settings → Security → Passkey → Add

→ You can then sign in with Face ID or fingerprint

→ If you use GPS clock-in, allow location for the browser on the new device

[End sessions on the old device]

Settings → Security → "Other active sessions" → end the session for the old device.

For security, always end sessions on devices you no longer use.

Passkeys registered on the old device can be removed from the same screen.

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WorkVell on a Smartphone: Overview (Mobile App in Development)

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