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Collaboration·Support CodeGEN-191 For Admins & HR Staff

Handling Pending Approvals (Automatic Reminders Are in Preparation)

What to do when approvals pile up. Automatic reminders and escalation are still in preparation.

【What is available today】

Automatic reminders for pending approvals and automatic escalation past a deadline are in preparation. They cannot be configured and nothing is sent automatically. Delegate approval is also in preparation.

【What you can do today】

  • Approvers can see everything waiting for them under "Approvals" in the side menu. Agree on a routine (daily or weekly) for checking it.
  • Admins can review pending items in "Leave Approvals", "Overtime Approvals", "Travel Approval", and "Expense Approvals".
  • Contact the approver directly when a request is stuck.
  • If an approver will be away for a while, grant the matching approval permission to someone else in Admin menu → Role Management.

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