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Setup & Onboarding·Support CodeSETUP-008 For Admins & HR Staff

Requests and Approvals: Admin Guide

An admin guide to who approves leave, overtime, expense, and travel requests, and where they do it.

【How approvals work】

A request is approved or returned by someone holding the matching approval permission. There is no facility for defining an "approval route" made of ordered stages.

【What is available today】

  • Single-approver approval is supported.
  • Multi-step approval, branching by amount or type, delegate approval, and automatic reminders/escalation are in preparation.

【What you configure: approval permissions】

Open Admin menu → Role Management and tick the items you need under "Delegated admin functions" for the role that handles approvals.

  • Leave requests: Leave Management
  • Overtime requests: Overtime Request Management
  • Travel requests: Travel Management
  • Expense requests: Expense Approval

【Where approvals happen】

  • Approvers: "Approvals" in the side menu
  • Admins: "Leave Approvals", "Overtime Approvals", "Travel Approval", "Expense Approvals"

【Design principles】

  1. 1.Grant the permission to more than one person — with delegation unavailable, a single approver means requests stall during absences.
  2. 2.Cover extra sign-off for large amounts with internal rules; branching is not available.
  3. 3.Grant approval permissions sparingly — they cover every request of that type.
  4. 4.Agree on a routine for clearing the pending list before cutoff dates; nothing is chased automatically.

⚠ Which request types are available depends on your plan and add-ons.

approvalworkflowdesignguideadminconfigure

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