Payroll Calculation Errors and How to Fix Them
Understand common payroll errors and warnings, what causes them, and how to resolve each one.
[Common errors and fixes]
(1) Attendance data not linked
Message: Attendance has not been locked for some employees
Fix: Complete monthly lock in Attendance → Aggregation & Lock, then rerun payroll
(2) Social insurance not configured
Message: Insurance grade/rate not set for some employees
Fix: Employee master → Social Insurance tab → Register grade and premium
(3) Resident tax not entered (warning)
Message: Resident tax special collection amount not registered for some employees
Fix: Payroll → Employee → Resident Tax Settings → Enter amount from municipal notice
(4) Bank account not registered (warning)
Message: Direct deposit account missing for some employees
Fix: Employee master → Bank Account tab → Register account details
(5) Negative take-home pay (warning)
Message: Deductions exceed gross pay for some employees
Fix: Review deduction settings. For high absence deductions, consider carrying the shortfall to the next month
[Warnings vs. errors]
Warnings can be bypassed to continue calculation.
Errors must be resolved before payroll can be finalized.
Fix all errors before re-running.
⚠ Payroll directly affects employees' livelihoods. Fix errors carefully.
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