For Employees·Support CodeGUIDE-016 For Employees

Request a Punch Correction

How to fix your attendance when you forgot to punch or entered the wrong time.

【How to request a correction】

1.Go to Side menu → Attendance and select the target date.
2.Press "Punch Correction Request" (or edit the punch you want to fix).
3.Enter the correct clock-in/out/break times and the reason (e.g., forgot to punch, went straight to a client).
4.Press "Submit" — it routes to your approver and is applied after approval.

【Common cases】

· Forgot to clock in → add the start time and submit.

· Forgot to clock out and the time is off → correct the end time and submit.

· Couldn't punch due to a direct visit → enter your actual hours and note the reason.

Example

Attendance → date → Punch Correction Request → correct time + reason → applied on approval.

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