Brute force attack protection through account lockout threshold and duration settings.
Account lockout prevents brute force attacks by locking accounts after repeated failed logins. Configure threshold and duration in Security Settings.
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Can't Log In
How to handle a forgotten password and sign-in problems with passkeys or single sign-on (SSO).
Expense Reimbursement: How It Works
Process for claiming reimbursement for business expenses paid out of pocket. Keep receipts and mind deadlines.
Using WorkVell on a Smartphone (Mobile App in Development)
The dedicated mobile app is still in development. Here is how to log in and use WorkVell from your smartphone browser.
Tenant Switching and Multi-Tenant Management
When managing multiple companies or corporate groups, WorkVell's multi-tenant feature lets you belong to multiple tenants and switch between them. Data is fully isolated between tenants.
Configuring Password Policy (Admin)
Set password strength requirements, expiry, and reuse rules for all employees in your tenant.
Configuring Password Policy (Admin)
Set password strength requirements, expiry, and reuse rules for all employees in your tenant.
IP Address Restriction and Access Control
Restrict WorkVell access to specific IP addresses (offices, VPN) using an allowlist.
Setting Up Single Sign-On (SSO)
How to set up OIDC single sign-on so employees can log in to WorkVell with Google Workspace or Microsoft 365 accounts.
Detecting and Responding to Suspicious Access
What to do when you receive a suspicious login alert or find unfamiliar activity in your WorkVell account.
Login Attempt Limits and Account Lockout
How to configure login attempt limits and account lockout policies.
Security Incident Response Procedures
Initial response steps when a security incident like a data breach or unauthorized access occurs.
Personal Information Protection Act: Handling Disclosure and Deletion Requests
Under Japan Personal Information Protection Act, individuals can request access, correction, or deletion of their personal data. Learn how to handle these requests in WorkVell.
Password Reset and Account Unlock
The password reset procedure depends on your tenant settings. This article covers account unlocking (automatic/administrator) and how to review security logs.
Cannot Log In: Password or Account Lock Issues
How to resolve login failures caused by password issues or account locks.
Registering Your Bank Account for Payroll
Register or update your bank account for salary deposits from the employee portal.
