Cannot upload attachment to expense claim
Steps to resolve file upload failures in expense claims.
Check file size, format restrictions, and browser settings.
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Steps to resolve file upload failures in expense claims.
Check file size, format restrictions, and browser settings.
Was this article helpful?
Page Not Loading or Showing an Error
Try these steps when WorkVell shows an error page or blank screen.
Notifications Not Arriving
Check these settings if WorkVell in-app or email notifications aren't reaching you.
Fixing Garbled Text When Opening CSV in Excel
WorkVell exports CSVs in UTF-8, which can cause garbled text in Excel. Here's how to fix it.
Troubleshooting Incorrect Payroll Amounts
Check these items when calculated pay doesn't match expectations.
File import (CSV) fails with an error
How to resolve CSV import errors in WorkVell.
Cannot Log In: Password or Account Lock Issues
How to resolve login failures caused by password issues or account locks.
Safety confirmation cannot be answered
What to do when you cannot access or submit a safety confirmation.
Cannot Access Evaluation Forms
Why evaluation forms may be inaccessible and how to resolve access issues.
Cannot See or Receive Payslips
Troubleshooting when employees cannot access or receive their payslips.
The Bank Won't Accept the Transfer File
Salary transfer files are still in preparation. Also covers what to check when the expense payment CSV won't import at your bank.