"Today's health check hasn't been declared" — can't clock in
Where HACCP pre-shift health checks are enabled, you can't clock in until you declare it. Here is how to declare your temperature and condition from "Pre-shift health check".
【Why you see this message】
Your workplace has HACCP "pre-shift health check" enabled. For hygiene management at food-handling sites, you must declare your temperature and condition before clocking in. Because today's declaration is not done yet, clock-in is blocked.
【How to declare】
- 1.Open "Pre-shift health check" from the menu (on the dashboard or your phone).
- 2.Enter your body temperature.
- 3.Select any symptoms that apply (no selection needed if none).
- 4.If asked, also declare household members' symptoms and any hand cuts.
- 5.Press "Submit health check".
- 6.If there is no problem, you can then clock in as usual.
【If you still can't clock in after declaring】
If your temperature is at or above the threshold, or you reported symptoms, a supervisor must review/approve. Check the message shown:
・"Waiting for supervisor review" … you can clock in once approved; please wait a moment.
・"Entry is blocked" … please wait for the supervisor's approval.
・"You were told to go home" … you cannot work today; follow the supervisor's instructions.
【Required every day】
The health check is declared once a day, before that day's shift. The previous day's declaration does not carry over.
【If it doesn't work】
・If you can't find "Pre-shift health check" or it isn't enabled, check with your HACCP admin/supervisor.
・For enabling it and settings such as the temperature threshold, see the admin guide #HACCP-005.
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