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Recruitment
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Can't sign in to the Applicant MyPage — complete guide
A checklist for every reason you might not be able to sign in to the applicant MyPage.
The sign-in link email doesn't arrive
Common causes when the sign-in email doesn't arrive, and how to fix each.
"This link has expired" is shown
Sign-in links expire after 15 minutes. Here's what to do.
"This link has already been used" is shown
Sign-in links are single-use. Why you see this and what to do.
Signed in but no applications are shown
Applications only appear when you sign in with the address you applied with.
Carrier email (docomo/au/SoftBank) doesn't receive the link
Carrier-specific blocking and how to allow the sender domain.
"Too many requests" is shown (temporary lock)
Requesting too many links in a short period triggers a temporary security lock.
Creating assessments and marking correct answers
How to create online assessments, choose question types, mark correct answers, use SPI-style templates, and grade submissions.
Assigning and sending an assessment to a candidate
How to assign a created assessment to a candidate and send the invitation — via the applicant board, the applicant detail panel, plus how notifications work.
Configuring the application form (enabling, hiding, custom fields)
How to manage application form questions: enable/hide standard (catalog) fields, add/remove custom fields, set required and order.
Designing and Managing Your Recruitment Flow
Standardizing your hiring flow from application to offer prevents omissions and improves the candidate experience.
Preparing Offer Letters & Employment Contracts
After sending an offer, promptly issue an employment contract and labor conditions notice. Electronic contracts streamline the process.
Creating Job Postings: Required Disclosures
Job postings must include legally required labor conditions. Omissions can lead to post-hire disputes and legal violations.
Setting Evaluation Criteria for Screening & Interviews
Clarifying evaluation criteria in advance is key to fair, consistent selection. It reduces subjectivity and improves hiring quality.