Year-End Adjustment Form Cannot Be Opened
Troubleshooting when employees cannot access the electronic year-end adjustment form.
Year-End Adjustment Form Cannot Be Opened
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Page Not Loading or Showing an Error
Try these steps when WorkVell shows an error page or blank screen.
Notifications Not Arriving
Check these settings if WorkVell in-app or email notifications aren't reaching you.
Fixing Garbled Text When Opening CSV in Excel
WorkVell exports CSVs in UTF-8, which can cause garbled text in Excel. Here's how to fix it.
Troubleshooting Incorrect Payroll Amounts
Check these items when calculated pay doesn't match expectations.
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Evaluation form cannot be submitted
Troubleshooting when an evaluation form fails to submit.
Cannot Access Evaluation Forms
Why evaluation forms may be inaccessible and how to resolve access issues.
Cannot See or Receive Payslips
Troubleshooting when employees cannot access or receive their payslips.
Cannot Access WorkVell Login Page
What to check when the WorkVell login page fails to load or is inaccessible.
Cannot Export Legal Payroll Records
Troubleshooting issues with exporting required legal payroll and attendance records.
Troubleshooting Missing Email Notifications
How to fix issues with missing WorkVell notification emails.