Evaluation form cannot be submitted
Troubleshooting when an evaluation form fails to submit.
Check evaluation period, required fields, and evaluator settings.
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Page Not Loading or Showing an Error
Try these steps when WorkVell shows an error page or blank screen.
Notifications Not Arriving
Check these settings if WorkVell in-app or email notifications aren't reaching you.
Fixing Garbled Text When Opening CSV in Excel
WorkVell exports CSVs in UTF-8, which can cause garbled text in Excel. Here's how to fix it.
Troubleshooting Incorrect Payroll Amounts
Check these items when calculated pay doesn't match expectations.
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Year-End Adjustment Form Cannot Be Opened
Troubleshooting when employees cannot access the electronic year-end adjustment form.
Evaluation Form Appears Outside Evaluation Period
Fixing misconfigured evaluation forms that appear outside the intended period.
Cannot Access Evaluation Forms
Why evaluation forms may be inaccessible and how to resolve access issues.
Cannot Submit Attendance Requests
Why attendance requests may fail to submit and how to fix common causes.
How to Respond When an Application Is Returned
Steps to take when your submitted request or application is returned by an approver for correction.
Cannot See or Receive Payslips
Troubleshooting when employees cannot access or receive their payslips.