Setting Up Two-Factor Authentication (MFA)
Strengthen your WorkVell account security by enabling multi-factor authentication with a smartphone authenticator app.
[What is MFA]
A login method requiring your password plus a one-time code from an authenticator app.
Prevents unauthorized access even if your password is compromised.
[Setup steps]
- 1.My Page → Security → Set Up Two-Factor Authentication
- 2.A QR code is displayed
- 3.Scan the QR code with an authenticator app (Google Authenticator, Microsoft Authenticator, etc.)
- 4.Enter the 6-digit code shown in the app
- 5.Click Enable
[Save your backup codes]
After setup, you receive backup codes (about 10).
These allow login if you lose your phone.
Store them safely — print on paper or save in a password manager.
[Login flow]
- 1.Enter email and password
- 2.Enter 6-digit code from authenticator app
- 3.Login complete
[Reset MFA]
If you lose your smartphone:
- Log in with a backup code, then re-set up MFA
- If backup codes are also lost, contact your admin to reset MFA
⚠ If the admin has made MFA mandatory, you are required to set it up (tenant-dependent).
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