Approving punch correction requests
Approving or rejecting submitted punch corrections, how the notified approver is resolved, and how issued payroll is handled.
[Approving punch corrections]
Review attendance correction requests submitted by employees and approve or reject them. Approving rewrites the attendance record (clock in / clock out / breaks) immediately and recomputes worked, overtime and night-hour totals.
[Where to approve]
Open the queue from "Punch correction approvals" at the top right of Admin > Attendance. When requests are waiting, the button shows the count in amber.
[Who gets notified]
When a request is submitted, the responsible approver is resolved in this order:
- 1.The submitter's direct manager
- 2.If no manager is set, the head of their department
- 3.If neither is set, users holding the "Attendance management" (admin:attendance) permission
- 4.If none of the above match, tenant administrator roles
So if your reporting lines and department heads are configured, the request is not broadcast to every administrator. If the wrong person is being notified, check the employee's manager and the department head setting.
[What the queue shows]
- Submitter and target date
- The diff "value at submission -> requested value" for clock in, clock out and breaks
- The stated reason
The diff is based on the values as they were when the request was submitted. If an administrator edited that day separately afterwards, the current values may differ.
[Rejecting]
Pressing "Reject" opens a reason field. The reason is optional, but it is shown in the submitter's history, so filling it in is recommended.
[You cannot approve your own request]
Even with attendance management permission, you cannot approve a request you submitted yourself — this prevents self-approval of working time. Ask another approver. The queue hides the approve/reject buttons on your own requests.
[Months with issued payslips]
If payslips for that month have been issued or paid, neither submission nor approval is allowed. If payroll is issued between submission and approval, the check runs again at approval time and blocks it. This prevents attendance and payroll from diverging. If a correction is genuinely needed after issuance, handle it together with the payroll-side adjustment.
[Permission]
Approving requires the "Attendance management" (admin:attendance) permission, granted from role settings.
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