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Surveys & Analytics·지원 코드ENG-013 관리자 / 담당자용

Creating and Tracking Engagement Action Plans

Turn survey insights into concrete action plans with owners, deadlines, and success metrics.

[Steps]

  1. 1.Engagement → Reports → Action Plans tab
  2. 2.Create Plan
  3. 3.Enter improvement theme (e.g., "Improve team communication")
  4. 4.Add actions:

- Action name

- Owner

- Deadline

- Success metric (e.g., "score of X+ on next survey")

  1. 5.Save

[Progress tracking]

Mark actions as Not Started / In Progress / Done.

[Measuring effectiveness]

Time the next survey after completing action plans to quantify impact.

[Sharing the plan]

Publish the plan with the team (visibility: company-wide / department / owners only).

Transparency in improvement efforts boosts both response rates and engagement.

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