When an Approver Is Unavailable (Delegate Approval Is in Preparation)
Delegate (backup) approver setup is still in preparation. Here is how to keep requests moving when an approver is unavailable.
【What is available today】
Setting up a delegate (backup) approver is still in preparation. Assigning someone to approve on another person's behalf, time-boxed delegation, and automatic forwarding of requests are all unavailable.
【What you can do today】
Approval rights come from roles (permissions). When an approver is away and requests are held up, an administrator can:
- 1.Open Admin menu → Role Management.
- 2.Open the role of the person who should approve instead.
- 3.Under "Delegated admin functions", tick the items you need (Leave Management / Overtime Request Management / Travel Management / Expense Approval).
- 4.Save — that person can now approve the matching requests.
- 5.Revert the grant afterwards if it was only for the absence.
【Related】
- See #SETUP-018 and #TS-041 for handling stalled approvals.
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