Troubleshooting Slow System Performance
First steps to fix slow or laggy WorkVell performance.
Troubleshooting Slow System Performance
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Page Not Loading or Showing an Error
Try these steps when WorkVell shows an error page or blank screen.
Notifications Not Arriving
Check these settings if WorkVell in-app or email notifications aren't reaching you.
Fixing Garbled Text When Opening CSV in Excel
WorkVell exports CSVs in UTF-8, which can cause garbled text in Excel. Here's how to fix it.
Troubleshooting Incorrect Payroll Amounts
Check these items when calculated pay doesn't match expectations.
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Troubleshooting Missing Email Notifications
How to fix issues with missing WorkVell notification emails.
Troubleshooting SSO Login Issues
Fix common Single Sign-On errors when logging into WorkVell with Google or Microsoft accounts.
Troubleshooting Incorrect Payroll Amounts
Check these items when calculated pay doesn't match expectations.
WorkVell Blocked by Corporate Network
How to fix WorkVell access being blocked by corporate firewalls or proxies.
Cannot print or download payslip PDF
Troubleshooting steps when payslip PDF fails to open or print.
Blank Screen or Slow Performance
Basic fixes for blank screens, pages that won't load, or sluggish performance.