Cannot Log In: Password or Account Lock Issues
How to resolve login failures caused by password issues or account locks.
Cannot Log In: Password or Account Lock Issues
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Page Not Loading or Showing an Error
Try these steps when WorkVell shows an error page or blank screen.
Notifications Not Arriving
Check these settings if WorkVell in-app or email notifications aren't reaching you.
Fixing Garbled Text When Opening CSV in Excel
WorkVell exports CSVs in UTF-8, which can cause garbled text in Excel. Here's how to fix it.
Troubleshooting Incorrect Payroll Amounts
Check these items when calculated pay doesn't match expectations.
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Forgotten Password and Login Issues
What to do when you can't log in to WorkVell, including password reset steps and account unlock instructions.
Cannot Edit Payroll Because It Is Locked
How to unlock payroll for editing after it has been locked.
Cannot Login After Changing Email Address
How to fix login issues after changing your email address.
Troubleshooting SSO Login Issues
Fix common Single Sign-On errors when logging into WorkVell with Google or Microsoft accounts.
Cannot Access WorkVell Login Page
What to check when the WorkVell login page fails to load or is inaccessible.
Two-Factor Authentication Issues
How to resolve two-factor authentication code issues.