Clock-In Not Showing in Timesheet

What to do when a clock-in punch doesn't appear in your timesheet.

[Common causes and fixes]

① The network was down when you punched

WorkVell does not support offline punching; a punch made without a connection is not recorded
Reopen WorkVell where you have a connection and check whether the punch is there
If it is missing, submit a time correction request (see #ATT-026)

② Punch button was tapped but an error occurred

③ Wrong month displayed

④ Attendance is already locked by admin

⑤ Work time pattern not assigned

[When contacting support, have ready]

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