Notifications Not Arriving
Check these settings if WorkVell in-app or email notifications aren't reaching you.
[WorkVell notification channels]
WorkVell delivers notifications in two ways:
- In-app: the bell icon at the top right after you sign in
- Email: to your registered address
Note: push notifications to smartphones are not supported (a dedicated mobile app is in preparation).
[In-app notifications not showing]
- 1.Profile → Notification settings: make sure the types you want are on
- 2.Open the bell icon at the top right and check the full list
- 3.Make sure you have not switched to another tenant (see #GEN-032)
- 4.Reload the page in your browser
[Email notifications not arriving]
- Check your spam folder
- Verify your registered email address (Profile)
- Ask your IT admin whether WorkVell emails are blocked (see #TS-016)
[No notification was generated at all]
- Confirm the request or announcement was actually submitted (not left as a draft)
- Ask your administrator whether that notification type is disabled for your tenant
⚠ Available notification types may vary by tenant settings.
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