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gen-help·지원 코드GEN-045 직원용

First Login from a Smartphone (Mobile App in Development)

The dedicated mobile app is still in development. Here is how to log in to WorkVell from your smartphone browser for the first time.

[Current status]

The dedicated WorkVell mobile app (iOS / Android) is still in development.

There is nothing to download from the App Store or Google Play.

[First login steps]

  1. 1.Open your company's WorkVell URL (e.g., app.workvell.com) in your smartphone browser

(The URL is in your onboarding email or provided by your admin)

  1. 2.Enter your email address and password
  2. 3.Enter your MFA code if multi-factor authentication is enabled
  3. 4.Login complete

[Sign in with biometrics (passkey)]

After your first login:

Settings → Security → Passkey → Add

Next time you can sign in with Face ID or fingerprint.

[Add to home screen]

Use your browser menu to "Add to Home Screen" so you can open WorkVell with a single tap.

[Common issues]

  • Account is disabled → Account may not be fully set up; contact your admin
  • Forgot password → Tap Forgot Password on the login screen to reset
  • Login screen does not appear → Confirm the URL with your admin

⚠ Push notifications are an app feature and are not available yet. Notifications arrive as in-app notifications and email.

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Setting Up Two-Factor Authentication (MFA)

Strengthen your WorkVell account security by enabling multi-factor authentication with a smartphone authenticator app.

Personalizing Your Notification Settings

Turn individual notifications on or off and choose which channel (email, push, or both) to receive them on.

Switching Between Japanese and English

Change the WorkVell display language for your account, or set the default language for all new users as an admin.

How to Contact WorkVell Support

If you can't find the answer in this support site, here's how to reach the WorkVell support team.

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Setting Up Two-Factor Authentication (MFA)

Strengthen your WorkVell account security by enabling multi-factor authentication with a smartphone authenticator app.

Using WorkVell on a Smartphone (Mobile App in Development)

The dedicated mobile app is still in development. Here is how to log in and use WorkVell from your smartphone browser.

Setting Up WorkVell on Your Smartphone (Mobile App in Development)

The dedicated mobile app is still in development. This article explains how to start using WorkVell from your smartphone browser.

WorkVell on a Smartphone: Overview (Mobile App in Development)

The dedicated mobile app is in development. An overview of what you can do from a smartphone browser and how to get started.

Troubleshooting WorkVell on a Smartphone (Mobile App in Development)

The dedicated mobile app is in development. Common issues when using WorkVell in a smartphone browser and how to resolve them.

What You Can and Cannot Do on a Smartphone (Mobile App in Development)

The dedicated mobile app is in development. This guide lists what works in the smartphone browser and what is better done on a PC.

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