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Surveys & Analytics·지원 코드ENG-011 관리자 / 담당자용

Reading the Engagement Driver Analysis

Understand which factors most influence engagement scores and where to focus improvement efforts.

[What is driver analysis?]

Statistical analysis showing which survey dimensions most strongly correlate with overall engagement.

[Steps]

Engagement → Reports → Driver Analysis

[4-quadrant interpretation]

Top-right (Maintain): High score, high impact — keep it up

Bottom-right (Priority to fix): High impact but low score — focus here first

Top-left (Strength): High score, lower impact — continue as-is

Bottom-left (Low priority): Low score, low impact — limited ROI on investment

[Link to action plans]

Select a "Priority to fix" driver → Create Action Plan with owner, deadline, and description.

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