Safety confirmation cannot be answered
What to do when you cannot access or submit a safety confirmation.
Check URL, login status, and deadline for the safety confirmation.
這篇文章對您有幫助嗎?
What to do when you cannot access or submit a safety confirmation.
Check URL, login status, and deadline for the safety confirmation.
這篇文章對您有幫助嗎?
Page Not Loading or Showing an Error
Try these steps when WorkVell shows an error page or blank screen.
Notifications Not Arriving
Check these settings if WorkVell in-app or email notifications aren't reaching you.
Fixing Garbled Text When Opening CSV in Excel
WorkVell exports CSVs in UTF-8, which can cause garbled text in Excel. Here's how to fix it.
Troubleshooting Incorrect Payroll Amounts
Check these items when calculated pay doesn't match expectations.
Cannot Download Pay Stub PDF
Troubleshooting issues with downloading pay stub PDFs.
Cannot Access Evaluation Forms
Why evaluation forms may be inaccessible and how to resolve access issues.
Cannot Access WorkVell Login Page
What to check when the WorkVell login page fails to load or is inaccessible.
Cannot Export Legal Payroll Records
Troubleshooting issues with exporting required legal payroll and attendance records.
Pay Slip Not Showing or Amount Seems Wrong
What to check when your pay slip isn't appearing in WorkVell or when you think the amount is incorrect.
Employment Insurance (雇用保険) Deductions Explained
Learn how employment insurance premiums are calculated and deducted from your paycheck.