Handling My Number Entry Errors
How to resolve validation errors when entering or updating My Number data.
Handling My Number Entry Errors
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Page Not Loading or Showing an Error
Try these steps when WorkVell shows an error page or blank screen.
Notifications Not Arriving
Check these settings if WorkVell in-app or email notifications aren't reaching you.
Fixing Garbled Text When Opening CSV in Excel
WorkVell exports CSVs in UTF-8, which can cause garbled text in Excel. Here's how to fix it.
Troubleshooting Incorrect Payroll Amounts
Check these items when calculated pay doesn't match expectations.
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CSV Import Errors
Common CSV import errors and how to fix them.
Handling Errors During Data Import
Common causes and fixes for CSV data import errors.
Handling Missing My Number Data
What to do when an employee does not provide their My Number.
Personal Data Protection and Handling
Personal data protection policies and WorkVell configuration for data handling.
Managing My Number (Individual Number) Data
Collect, store, use, and dispose of employees' My Number data securely in compliance with the Act on Use of Numbers.
Payroll Calculation Errors and How to Fix Them
Understand common payroll errors and warnings, what causes them, and how to resolve each one.