File import (CSV) fails with an error
How to resolve CSV import errors in WorkVell.
Check file encoding, column headers, date formats, and required fields.
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Page Not Loading or Showing an Error
Try these steps when WorkVell shows an error page or blank screen.
Notifications Not Arriving
Check these settings if WorkVell in-app or email notifications aren't reaching you.
Fixing Garbled Text When Opening CSV in Excel
WorkVell exports CSVs in UTF-8, which can cause garbled text in Excel. Here's how to fix it.
Troubleshooting Incorrect Payroll Amounts
Check these items when calculated pay doesn't match expectations.
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CSV Import Errors
Common CSV import errors and how to fix them.
Character Encoding Issues During CSV Import
How to fix character encoding issues when importing CSV files.
Handling My Number Entry Errors
How to resolve validation errors when entering or updating My Number data.
Error During Monthly Attendance Closing
How to resolve errors that occur during the monthly attendance closing process.
Page Not Loading or Showing an Error
Try these steps when WorkVell shows an error page or blank screen.
The Bank Won't Accept the Transfer File
Salary transfer files are still in preparation. Also covers what to check when the expense payment CSV won't import at your bank.