When Notifications Don't Arrive
Things to check when notifications (approvals, messages, etc.) aren't reaching you.
【Check in-app notification settings】
In Profile → "Notification Settings", make sure the types you want aren't turned off.
【Email notifications not arriving】
· Check spam / promotions folders.
· Ask IT whether your company mail filter is blocking them.
· Confirm your registered email is correct (in Profile).
【Not noticing notifications on a smartphone】
WorkVell does not send push notifications to smartphones (a dedicated mobile app is in preparation).
- 1.Open WorkVell in your smartphone browser and check the bell icon at the top right.
- 2.To avoid missing anything, turn on email notifications in Profile → "Notification Settings".
【Bell works but no email, or vice versa】
Email and in-app can be set per type. If only one arrives, review the relevant notification setting (see #GUIDE-005).
예시
Enable in settings → check spam → check the bell icon for unread → turn on email notifications.
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