Troubleshooting

How to handle sign-in problems, forgotten passwords, and passkey/SSO sign-in issues.

What to check when you can't clock in/out, the button is missing, or you get an error.

Things to check when notifications (approvals, messages, etc.) aren't reaching you.

Basic fixes for blank screens, pages that won't load, or sluggish performance.

What to do when your submitted request is stuck pending, returned, or rejected.