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Surveys & Analytics·지원 코드ENG-012 관리자 / 담당자용

Improving Survey Response Rates

Send reminders to non-respondents and use best practices to boost participation.

[Check response rate]

Engagement → Survey Management → Target Survey → Response Rate tab

[Send reminder]

  1. 1.Target survey → Send Reminder
  2. 2.Edit message for non-respondents
  3. 3.Send (only goes to those who haven't responded)

[Auto-reminders]

Enable automatic reminders 3 days and 1 day before deadline in survey settings.

[Tips to improve rates]

  • Leadership visibly participates and encourages responses
  • Repeatedly emphasize anonymity
  • Share results to show responses matter
  • Promote mobile access
  • Keep surveys under 5 minutes

⚠ Results for groups below the anonymity threshold are not displayed.

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