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crm-sales·지원 코드CRM-007 관리자 / 담당자용

Setting Up Deal Stages and Managing the Sales Pipeline

Track deals by stage from first contact to close and use pipeline data for revenue forecasting.

[What is a sales pipeline]

A system showing all active deals organized by stage.

Summing amounts per stage enables revenue forecasting.

[Configure deal stages (admin)]

Sales → Settings → Configure Deal Stages

Example stages:

  • Prospecting
  • Qualification
  • Proposal
  • Negotiation
  • Won
  • Lost

Assigning a win probability to each stage improves forecast accuracy.

[Create a deal]

Sales → Deals → Create New Deal

  • Enter deal name, customer, amount, expected close date, owner, and stage

[Advance a deal]

Deal detail → Update Stage

Or drag and drop in the pipeline view.

[Pipeline analysis]

Sales → Reports → Pipeline Report

  • Deal count and amount by stage
  • Weighted revenue forecast (adjusted for win probability)
  • Per-rep pipeline comparison

⚠ Reps must update deals consistently. Data freshness directly affects forecast accuracy.

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