Carrier-specific blocking and how to allow the sender domain.
Japanese carrier addresses often block PC-originated mail by default. Add "workvell.com" to the allowed-domain list (docomo: 受信リスト設定 / au: 迷惑メールフィルター / SoftBank: 許可するメールの登録), then resend the link. If it still fails, use Gmail/iCloud or ask the employer to change your registered address.
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Can't sign in to the Applicant MyPage — complete guide
A checklist for every reason you might not be able to sign in to the applicant MyPage.
The sign-in link email doesn't arrive
Common causes when the sign-in email doesn't arrive, and how to fix each.
"This link has expired" is shown
Sign-in links expire after 15 minutes. Here's what to do.
"This link has already been used" is shown
Sign-in links are single-use. Why you see this and what to do.
The sign-in link email doesn't arrive
Common causes when the sign-in email doesn't arrive, and how to fix each.
"This link has expired" is shown
Sign-in links expire after 15 minutes. Here's what to do.
"This link has already been used" is shown
Sign-in links are single-use. Why you see this and what to do.
Can't sign in to the Applicant MyPage — complete guide
A checklist for every reason you might not be able to sign in to the applicant MyPage.
Email Sending Domain Configuration (SPF/DKIM)
How to configure SPF and DKIM to prevent WorkVell emails from being marked as spam.
Setting Up a Custom Domain for Your Tenant
Configure WorkVell to be accessible through your own company domain instead of the default URL.
