Improving Survey Response Rates
Send reminders to non-respondents and use best practices to boost participation.
[Check response rate]
Engagement → Survey Management → Target Survey → Response Rate tab
[Send reminder]
- 1.Target survey → Send Reminder
- 2.Edit message for non-respondents
- 3.Send (only goes to those who haven't responded)
[Auto-reminders]
Enable automatic reminders 3 days and 1 day before deadline in survey settings.
[Tips to improve rates]
- Leadership visibly participates and encourages responses
- Repeatedly emphasize anonymity
- Share results to show responses matter
- Promote mobile access
- Keep surveys under 5 minutes
⚠ Results for groups below the anonymity threshold are not displayed.
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